WatchGuard® Technologies has unveiled WatchGuard MDR, a new 24/7 cybersecurity service designed to enhance accessibility for managed service providers (MSPs) responding to growing customer demand for managed cybersecurity delivery. This service, managed by a skilled team of cybersecurity experts and powered by AI, eliminates the need for investment in a traditional security operation center (SOC) infrastructure or advanced technologies. It addresses the challenges of limited cybersecurity professionals and funding faced by MSPs.
Raul Zayas, President of ZTek Solutions, praised WatchGuard’s solution, stating, “WatchGuard’s new solution has effectively supercharged our managed security services business by allowing us to effortlessly tap into the immense potential of MDR and offer it as a value-added service to customers,” said Raul Zayas, president of ZTek Solutions. “By removing the burden on us to create a modern SOC, WatchGuard MDR expedited our ability to give customers what they need the most: top-notch, comprehensive cybersecurity backed by industry-leading cyber experts to ensure a resilient defense against evolving cyber threats. Not only has WatchGuard put us in the fast lane in that regard, they also make it all incredibly simple to do through their Unified Security Platform architecture to help ensure we stay ahead of the curve.”
Key features WatchGuard MDR
The highly customizable and scalable MDR service strengthens WatchGuard’s Unified Security Platform architecture, offering advanced threat detection and response capabilities. It builds on WatchGuard EDR, EPDR, and Advanced EPDR, empowering MSPs to create robust, comprehensive security offerings. The service includes support for WatchGuard’s automated Zero-Trust Application Service, Threat Hunting Service, advanced security analytics, threat intelligence, and a dedicated team of cybersecurity analysts monitoring, detecting, and responding to threats 24/7.
Andrew Young, Chief Product Officer at WatchGuard Technologies, emphasized their commitment to supporting MSPs: “As a 100% channel-driven company, we wanted to deliver an enterprise-class MDR solution that would allow our MSP partners to expand their business without the expense of building their own SOC or adding to the challenges they already face in finding cybersecurity talent. We are dedicated to supporting our MSP community, and the launch of WatchGuard MDR represents another milestone in the long-term trusted relationships we build with our partners. Not only does this service help MSPs break through existing barriers to entry for delivering managed security services – it allows them to capitalize on a growing opportunity with an innovative new solution we’ve purpose-built for them specifically.”
WatchGuard MDR offers 24/7 endpoint activity monitoring, proactive hunting and detection, investigation and validation, immediate incident notification, and options for mitigation and remediation. It also provides weekly security health status reports and monthly activity reporting to build trust with customers. The service is an ideal choice for service providers seeking to enhance their customers’ security posture, expand portfolios, and generate recurring revenue streams without significant investments.
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