Duck Creek Technologies, a leading provider of intelligent solutions for the property and casualty (P&C) and general insurance industry, has announced that IAT Insurance Group and their strategic partner Coforge are the winners of the prestigious 2024 Standard of Excellence Customer Award. The award was presented at Duck Creek’s annual Formation ’24 event in Dallas.
Recognizing Excellence in Insurance Innovation
The Duck Creek Standard of Excellence Customer Awards celebrate customers who have demonstrated exceptional achievement in implementing Duck Creek solutions to transform and innovate within the insurance sector. This year’s award highlights the impressive transformation undertaken by IAT Insurance Group in collaboration with Coforge.
Transforming Diverse Business Segments
IAT Insurance Group, a prominent specialty insurance company, earned the accolade for its comprehensive transformation of seven diverse business segments: General Liability, Property, Management Liability, Excess, Inland Marine, and Commercial Auto lines of business. By migrating key product lines to the Duck Creek system, IAT Insurance Group has streamlined internal operations, enhanced user experience, and improved access to data and analytics.
A Multi-Year Modernization Effort
This transformation is part of a large-scale, multi-year, multi-million-dollar business initiative aimed at modernizing IAT’s legacy systems. The initiative, supported by Coforge, encompassed transitioning multiple lines of business onto the Duck Creek Full Suite, covering all 50 states. The effort was designed to enhance scalability, ensure regulatory compliance, and support IAT’s diverse portfolio of insurance products.
Enhancing Scalability and Compliance
By adopting Duck Creek’s comprehensive suite of solutions, IAT Insurance Group has not only modernized its technology infrastructure but also achieved greater scalability and compliance across its operations. This transformation enables IAT to better serve its niche markets with more efficient and reliable insurance solutions.
Manish Chawla, CIO, IAT Insurance Group said, “We are honored to receive the Standard of Excellence Award. Our vision for transformation is deeply aligned with our business priorities and our commitment to serving our customers better. We believe in leveraging technology to create solutions that not only meet but exceed our customers’ expectations. This journey of transformation has been made possible through our strategic partnership with Coforge. Our shared vision has been instrumental in helping us turn our vision into reality, enabling us to deliver superior value to our customers.”
Rajeev Batra, Executive Vice President, Insurance, Coforge, said, “As a Premier Delivery Partner for Duck Creek Technologies, with 1000+ Duck Creek SME’s globally, Coforge is proud to be a part of IAT Insurance Group’s transformation journey. The synergy between Coforge, IAT Insurance Group and Duck Creek Technologies exemplifies flawless teamwork and collaboration.”
“It’s a great honor to be recognized with the Standard of Excellence Award. Our focus has been on leveraging innovative solutions to drive digital transformation for IAT Insurance Group. Our collaborative efforts have led to the successful transition of multiple business units onto a modern platform, enhancing scalability and regulatory compliance.”
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