Tata Communications, a global leader in communications technology, and Cisco, a worldwide technology powerhouse, have fortified their partnership to introduce Webex Calling with cloud Public Switched Telephone Network (PSTN) for enterprises operating in India. This pioneering service, named “Webex Calling by Tata Communications,” integrates Cisco’s Webex Calling platform with the cloud voice services of Tata Communications’ GlobalRapide platform, marking a first-of-its-kind offering in the Indian market.
Transforming Enterprise Communication
Webex Calling is a comprehensive business phone system designed to deliver enterprise-grade calling capabilities through a globally accessible cloud platform, serving over 14 million users worldwide. It offers businesses innovative features, flexible deployment options, and centralized administration. By merging Webex Calling with Tata Communications’ extensive cloud PSTN reach and local regulatory expertise, enterprises in India will benefit from enhanced connectivity and collaboration.
Key Features of Webex Calling by Tata Communications:
- Enterprise-Grade Calling: Offers robust and reliable calling services tailored to enterprise needs
- Cloud-Based Platform: Eliminates the need for upfront investments in server hardware, reducing capital expenditure
- Enhanced Collaboration Tools: Includes access to Webex Suite’s comprehensive collaboration tools such as Meetings, Messaging, and Webinars
- AI-Driven Innovations: Features AI-powered audio intelligence for superior call quality.
Compliance and Security: Ensures adherence to local regulatory requirements, providing secure and compliant communication solutions
Empowering Hybrid Work
Daisy Chittilapilly, President of Cisco India & SAARC, emphasized the importance of seamless, secure, and reliable collaboration experiences in the hybrid work era. She stated, “Hybrid work has heightened the need for enterprises to deliver seamless, secure and reliable collaboration experiences. Webex Calling simplifies businesses’ cloud transition through flexible migration choices, top-notch reliability, and AI-driven collaboration tools and devices. We are confident that Webex Calling by Tata Communications will empower businesses to thrive with hybrid work and deliver an unparalleled experience for customers.”
Driving Innovation and Growth
Arijit Bonnerjee, Senior Vice President and Head of India at Tata Communications, highlighted the significance of this development. “We’ve been delivering enhanced employee experiences for business worldwide with Cisco. And, today we’re thrilled to announce a dedicated capability hosted in India – for national enterprises as well as global MNCs operating here. This marks a significant milestone in our partnership with Cisco, driving innovation and delivering an intelligent interaction fabric for enterprises in the digital era.”
Strategic Benefits
“Webex Calling by Tata Communications” is poised to revolutionize enterprise communication in India, offering numerous benefits:
- Scalability: Enables enterprises to scale their communication infrastructure effortlessly
- Cost Efficiency: Reduces the need for significant upfront investments in hardware
- Flexibility: Provides additional collaboration workloads and advanced features, enhancing operational flexibility
- Market Expansion: Positions businesses for accelerated growth by leveraging enhanced communication tools
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