WSO2 Inc., a renowned independent software vendor specializing in open-source API management, integration, and identity and access management (IAM) products, has inaugurated a new office in Bengaluru, India. Operating under the name ‘WSO2 India (Private) Ltd.’, this expansion aligns with the company’s strategic vision to bolster its global service and support capabilities by establishing a stronger foothold in key regions. Alok Bardiya, appointed as Senior Vice President and Head of Corporate Development, will spearhead operations in India, driving the company’s growth trajectory.
Enhancing Collaboration and Partnership
The India office serves as a pivotal hub for fostering collaboration and synergy among WSO2’s diverse teams worldwide. By facilitating cross-functional cooperation and knowledge exchange, the company aims to harness the collective expertise of its workforce, driving continuous improvement and delivering enhanced value to its global clientele. Furthermore, WSO2’s local presence in India will strengthen partnerships with key entities like Tech Mahindra and LTI Mindtree, bolstering collaborative efforts to expand its customer base across India and the Asia Pacific region.
Strategic Expansion for Customer Service Excellence
Ruwan Linton, Senior Vice President and Chief Customer Officer at WSO2 said, “India is an important market for us from a global perspective. To deliver better service and support, we are strategically moving a segment of our team to India, enabling us to strengthen our global presence and better serve our growing customer base. A significant portion of our existing customers operate from various parts of India and the presence of a local team will help us provide improved customer service.”
“This expansion aligns with our broader goals and strategies, allowing us to meet customer expectations and drive success for our clients and our company,” said Alok Bardiya – senior vice president and head of corporate development, WSO2. “Our presence in India brings an exciting opportunity to engage with local talent and create meaningful employment opportunities. To nurture talent and foster growth within the communities we operate in, we will be looking at expanding our employee base in India by the end of this year.”
“Niche partnerships focused primarily on integration combined with identity and access management is enterprises’ need of the hour today. We look forward to a long-term future with WSO2, and their expansion in India will help us strengthen our partnership further,” said Dinesh Kumar S, head – enterprise digital solutions at Tech Mahindra. Tech Mahindra was awarded WSO2’s Partner of the Year – 2023.
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