Responsive, the global leader in Strategic Response Management (SRM) software, has kicked off the Responsive Summit23, where it will introduce enhanced AI capabilities for its products and highlight customer success stories across various response management scenarios.
At the Responsive Summit, key executives, including CEO Ganesh Shankar, CPO AJ Sunder, and COO Sankar Lagudu, will outline their vision for the company’s future and its cutting-edge Strategic Response Management Platform. They will also share best practices aimed at empowering response teams at leading global enterprises to expedite revenue growth, mitigate business risks, and respond effectively to mission-critical information requests.
Recent research reveals that only 18% of organizations are leading in the SRM domain, leaving a substantial 82% of proposal and response professionals struggling to boost revenue and operational efficiency. Responsive’s clients, such as Microsoft, Akamai, Netsmart, and CAPTRUST, underscore the effectiveness of mature strategic response management practices and technology in enhancing collaboration, agility, and access to information across various teams.
Responsive’s AI capabilities enhance all response use cases, from RFPs and RFIs to DDQs, security questionnaires, and more. Responsive was a pioneer in integrating AI capabilities into SRM and maintains its industry leadership by consistently rolling out AI features that deliver the best possible experience to over 400,000 users.
Ganesh Shankar, CEO at Responsive, expressed his satisfaction, stating, “It is heartening to see an increasing number of Responsive customers using our Strategic Response Management Platform to address multiple use cases across the enterprise, which helps fuel growth, bolster security and provide better employee experiences. We’re excited to host Responsive Summit23 to provide customers with the solutions and expertise they need to continue being successful in the year to come.”
During Summit23, Responsive will present highlights from its product roadmap, including details about the Responsive Fall 2023 Release, which builds upon the platform’s proven track record of utilizing AI to enhance response workflows. The update introduces new tools and automation features to its SRM platform, supporting RFPs, RFIs, DDQs, security questionnaires, and more, with the goal of improving productivity, security, and response speed. Some of these features include:
- Enhanced AI Assistant: Responsive’s leading generative AI solution for creating, summarizing, and elaborating response content can now source information from customers’ Content Libraries, in addition to publicly available sources, enabling faster response times and increased productivity.
- Deeper Content Management Automation: Responsive has expanded its top-tier technologies for automating the prevention and removal of redundant, obsolete, and trivial (ROT) content, offering significant productivity gains and ensuring the content library remains a reliable source for AI-generated content.
- Broadened Profile Center: Responsive now offers the ability to share web-based information profiles as public Trust Centers, in addition to offering private invitation-only information profiles.
These new features follow a year of substantial company growth. Responsive achieved the #1 rank in nine of G2’s Fall 2023 Grid® Market Reports, including the best Global RFP Software, thanks to customer feedback. Additionally, Responsive has expanded its leadership team, welcoming VP of Growth Francois-Olivier Grisel, VP of Product Marketing Jennifer Cannizzaro, and VP of GTM Operations Imran Musaev to help steer the company’s growth and meet the increasing demand in the field of strategic response management.
AJ Sunder, CPO, and CIO at Responsive emphasized, “Responsive prioritizes a customer-driven product roadmap, and we deeply appreciate the consistent input that our customers share, which helps us build meaningful and powerful tools. We are particularly excited about the rapid adoption of capabilities like our AI Assistant, and we look forward to the progress customers will make with today’s enhancements to our AI, automation and privacy offerings.”
Customer Testimonials:
“We have over 17,000 employees using the Responsive platform globally. Responsive allows us to quickly and easily share information with our teams around the world and across languages. Providing these capabilities to our internal teams empowers them to respond faster to requests and has become a real business differentiator for us.” – Amanda Heather, Strategic Growth Manager at Microsoft.
“My team was tasked with being change agents for our organization, and the Responsive platform has been key to our success. With increased implementation and adoption of Responsive, and by automating additional processes, our team has processed 35% more RFPs year-over-year without additional strain to our resources.” – Andrew Mersman, Senior Director, Solution Consulting at Netsmart Technologies.
Also read – Improve Smartphone Battery Life – 10 Step Guide
Join our WhatsApp News Channel for quick updates – FYI9 News WhatsApp Channel
