Zoom Video Communications, Inc. (NASDAQ: ZM), announced that analyst firm Gartner has named Zoom a Leader in the 2022 Gartner® Magic Quadrant™ for Unified Communications as a Service (UCaaS), Worldwide for the third time in a row. The UCaaS report evaluated 12 companies in the unified communications space, and Zoom has been recognized as both a Leader and a Visionary in this space for its UCaaS offerings. Zoom’s offerings in this space include enterprise-grade solutions like Zoom Team Chat, Zoom Phone, Zoom Meetings, and Zoom Whiteboard.
For this year’s Magic Quadrant, the meetings category has been rolled into the Unified Communications as a Service (UCaaS) category, which now includes enterprise telephony, meetings, unified & instant messaging, mobility, and communications-enabled business processes.
“We are proud to be included in the Gartner Magic Quadrant for UCaaS and believe it solidifies our influence in this space,” said Greg Tomb, President of Zoom. “Zoom continues to prioritize and pair ease of use with innovation to build a platform that meets emerging collaboration demands and further delivers customer happiness.”
Gartner, Magic Quadrant for Unified Communications as a Service, Worldwide, [Rafael Benitez, Megan Fernandez], [November 28, 2022] Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. GARTNER and Magic Quadrant are registered trademarks and service marks of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved.