Tech Mahindra, a renowned provider of digital transformation services, has unveiled a strategic collaboration with TOTSCo (The One Touch Switching Company Ltd) to develop, deploy, and manage a cutting-edge message exchange platform for the UK telecom sector. This platform is slated to revolutionize the landscape by facilitating seamless switching between telecom service providers for residential fixed broadband and voice services across the UK.
Empowering Consumers with Seamless Switching
The newly designed platform boasts a state-of-the-art cloud-native architecture, ensuring top-notch security, resilience, and scalability. With this innovation, consumers can effortlessly switch between telecom service providers, unlocking a plethora of services and offerings. This streamlined switching process empowers end-users to select the most suitable price and service packages tailored to their needs.
A Collaborative Approach to Excellence
At the heart of this partnership lies the TOTSCo Hub, leveraging Comviva’s BlueMarble Business Support System (BSS) platform and WSO2 software for user management and messaging API. Together, Tech Mahindra and TOTSCo will oversee the platform’s management, enabling seamless integration of delivery and operations teams across various domains including business, IT, infrastructure, and security.
Tech Mahindra: A Trusted Partner in Telecom Transformation
Tech Mahindra has emerged as a transformation partner of choice for the global communications and connectivity sector. With a robust portfolio of services, the company collaborates with over 40 Communications Services Providers (CSPs) in the UK and Europe. Moreover, Tech Mahindra is actively engaged with 70+ leading wireline, wireless, and broadband operators worldwide, spanning across Europe, Asia-Pacific, and North America.
Vikram Nair, President – EMEA Business, Tech Mahindra, said, “Ofcom has laid out a clear task for the communications industry to provide gainer-led, one-touch switching for residential customers. Through this strategic partnership, Tech Mahindra will develop an industry wide messaging platform, TOTSCo Hub, enabling customers to switch between communication providers seamlessly. The partnership will leverage Tech Mahindra’s extensive telecom expertise, particularly in handling end-to-end switching services, alongside cutting-edge IT technology and services to establish a messaging platform.”
Paul Bradbury, CEO, TOTSCo, said, “We are pleased to partner with Tech Mahindra to deliver a secure, robust, and reliable platform that will play a central role in UK residential fixed broadband and voice switching. We chose to partner with Tech Mahindra following a rigorous procurement exercise and I am confident that together we will deliver to industry the right solution at the right cost.”
This strategic partnership between Tech Mahindra and TOTSCo marks a significant milestone in the evolution of the UK telecom industry, promising enhanced efficiency, flexibility, and user experience for consumers and service providers alike.
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