Infosys a global leader in next-generation digital services and consulting, today announced that it has been positioned as a Leader in The Forrester Wave™: Continuous Automation and Testing Services, Q2 2024 report. Infosys has been recognized for its focus on an AI-ready workforce and its client transparency.
In this assessment, Forrester evaluated 13 different continuous automation and testing service providers across 27 criteria under three high-level categories – current offering, strategy, and market presence.
The report recognizes that Infosys excels with its AI talent strategy and client transparency, noting that its innovative approach has been a key differentiator. Infosys is cited for its talent management approach, which focuses on an AI-ready workforce driving automation productivity, digital growth, generative AI innovation, and sustainability. Infosys’ efforts to transform testers from AI consumers into creators, integrating AI innovation across all its software testing accelerators have been acknowledged in the report. Additionally, the recognition mentions Infosys’ cloud testing services for its comprehensive solutions, collaborations, skills development, certifications, automation frameworks, and client proof points. Infosys is also noted for using its own intellectual property to differentiate its testing of AI-infused applications (AIIAs) and employing open-source and robotic process automation to test end-to-end processes, as well as using AI and generative AI to efficiently migrate legacy apps to modern stacks. The report further points out that Infosys’ delivery strategy covers various geographical locations, enabling it to have a global reach beyond India.
Dinesh Rao, EVP and Co-Head of Delivery, Infosys, said, “Being recognized as a Leader in The Forrester Wave™ for Continuous Automation and Testing Services is a testament to our relentless pursuit of innovation and client-centric approach. In an era where gen AI is revolutionizing the IT landscape, we are at the forefront of transforming our quality engineering services to be AI-first. As part of Infosys Topaz offerings, we are developing solutions for testing AI-infused applications while leveraging AI to optimize our current quality engineering practices. As we navigate the AI-driven future of testing, Infosys remains dedicated to empowering clients with cutting-edge, efficient, and reliable services.”
Diego Lo Giudice, VP, Principal Analyst at Forrester Research, writes in the report, “Infosys’ innovation approach has been a key differentiator, paying off in its current testing services strategy and execution. The firm has ramped up its talent management approach, focusing on an AI-ready workforce for increased automation productivity, digital growth and innovation in gen AI, as well as sustainability. It aims to transform testers from AI consumers into creators and integrates AI innovation into all its software testing accelerators. Infosys’ delivery strategy spans geographies, with a resident workforce not just in India, enabling true global reach.”
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