Freshworks Inc. (NASDAQ: FRSH), a leading customer experience and employee engagement software company, has announced the appointment of Shelton Rego as the new Vice President of Sales for India. Rego’s primary responsibility will be to drive the company’s growth in India, enhance its market presence, and deliver value to a rapidly expanding customer base. Freshworks, which currently serves over 68,000 customers globally, has a strong foothold in India, working with well-known brands such as Mahindra & Mahindra, Tata Consumer Products, Asian Paints, Dunzo, PhonePe, Purplle, and WinZO Games.
About Shelton Rego
Rego brings a wealth of sales leadership experience from his tenure at Jio Platforms, where he served as country head for Jio Cloud, the cloud computing arm of Reliance Group. His previous roles at leading software companies like Google Cloud, SAP Concur, and Oracle further solidify his expertise in sales, business development, and customer acquisition.
“Shelton Rego has the experience and accomplishments building exceptionally strong market share for SaaS industry giants in India. We believe he can do the same for Freshworks,” said Abe Smith, Chief of Global Field Operations at Freshworks. “His home court advantage will serve our customers and employees well as we continue to gain traction in Freshworks’ home country.”
Strategic Focus on India’s Market Growth
In his new role, Rego will spearhead Freshworks’ business strategy for India, aiming to expand market share, foster deeper customer relationships, and explore new partnership models. He will play a critical role in promoting Freshworks’ AI-powered solutions, including Freddy AI, which enables businesses to enhance customer and employee experiences.
Freshworks has ambitious growth targets, with the company aiming to achieve $1 billion in annual revenue by 2026. Rego’s leadership will be pivotal in helping the company meet these targets by focusing on expanding Freshworks’ footprint in India’s SaaS market.
Bringing AI-Powered Solutions to the Forefront
Rego expressed his enthusiasm for joining Freshworks, an Indian-founded company that has grown into a global leader in customer experience technology. He highlighted the impact of Freshworks’ AI-powered tools, including Freddy AI, on businesses navigating the wave of generative AI innovation.
Rego said, “I am thrilled to take on this new role at Freshworks, an Indian-founded company that has built a significant global business. Freshworks stands out from competitors with its simple and effective software that delivers near immediate return on investment. I’m excited to contribute to Freshworks’ mission of helping businesses forge meaningful customer relationships while empowering teams with technology powered by generative AI. As businesses navigate the Gen AI wave, I believe Freshworks, with Freddy AI, will be the de facto solution for those eager to lead and build the future.”
With Shelton Rego at the helm of its sales operations in India, Freshworks is poised for continued growth in the region. His extensive background in sales and business development, combined with Freshworks’ innovative AI-driven solutions, positions the company to further solidify its leadership in the Indian SaaS market while continuing to deliver impactful results for customers globally.
Also read – Freshworks Appoints Murali Swaminathan as Chief Technology Officer
Join our WhatsApp News Channel for quick updates – FYI9 News WhatsApp Channel
